Privacy Policy

Effective Date: July 2026

AtAus Biz Cleaning Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage our commercial cleaning services.

By using our website or providing your information to us, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Business name

  • Phone number

  • Email address

  • Business address

  • Details about your cleaning requirements

  • Any information you provide when requesting a quote or contacting us

We may also collect certain technical information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Referral sources

  • Cookies and website analytics data

How We Use Your Information

We collect personal information so we can:

  • Respond to enquiries and quote requests

  • Provide commercial cleaning services

  • Communicate with you regarding your account or services

  • Improve our website and customer experience

  • Send relevant service updates or marketing communications (where permitted)

  • Meet our legal and regulatory obligations

We will only use your information for purposes that are reasonably necessary to operate our business.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies help us:

  • Improve website performance

  • Analyse visitor behaviour

  • Remember user preferences

  • Measure marketing effectiveness

You can choose to disable cookies through your browser settings, although this may affect certain website features.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Website hosting providers

  • Website analytics services

  • Customer relationship management (CRM) software

  • Email marketing platforms

  • Online quotation forms

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information where necessary:

  • To trusted service providers assisting our business

  • Where required by law

  • To protect our legal rights

  • With your consent

Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure or loss.

While we implement appropriate security measures, no method of transmitting information over the internet is completely secure. Accordingly, we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.

To make a request, please contact us using the details below.

Marketing Communications

If you receive marketing communications from us, you may unsubscribe at any time using the unsubscribe link provided or by contacting us directly.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations.

The most current version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us.

Aus Biz Cleaning Services

Email: info@ausbizcleaning.com.au

Phone: 1800 965 953

Website: www.ausbizcleaning.com.au

Australian Privacy Principles

Aus Biz Cleaning Services is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable. If you believe we have breached your privacy rights, please contact us so we can investigate and resolve your concerns promptly.